Difficult conversations are part of professional life, but they don’t have to be a source of dread

Whether it’s giving feedback, addressing tension or saying no, the way we handle challenging conversations shapes how others experience us.

In Communicating with Confidence and Impact, we explore practical ways to approach these moments with more clarity, steadiness and respect. You’ll learn how to manage your own reactions, stay focused on what matters, and communicate in a way that’s firm but constructive.

It’s not about having all the answers. It’s about knowing how to stay present and purposeful when things feel uncomfortable.

Find out more about the course here