Sarah Jaggers | Managing Change

Sarah is a highly experienced Leadership and Executive Coach who brings together over 18 years of senior management experience and advanced psychological training. She has coached hundreds of executives, directors and managers over the past fifteen years, supporting them to unlock their potential, deliver exceptional results and achieve greater personal fulfilment.

Her approach is both challenging and supportive. Acting as a trusted “critical friend”, Sarah combines commercial insight with psychological expertise to help leaders achieve ambitious goals, strengthen resilience and navigate complex organisational challenges.

Before becoming a coach, Sarah held senior global roles in technology and financial services, with responsibility for strategy, service delivery and major change programmes. This first-hand leadership experience, combined with her background in occupational psychology, gives her a pragmatic and results-oriented coaching style grounded in real-world business challenges.

Clients describe Sarah as straightforward, open and confident in her approach, creating an environment where leaders feel both supported and stretched. She works with individuals and teams to build strengths, overcome obstacles and deliver lasting impact.

Representative Client Engagements

  • Coached a FTSE 250 Director to build confidence and presence in Board meetings, enabling more influential decision-making

  • Supported a senior female partner in a professional services firm to develop gravitas and impact in client negotiations

  • Helped a technology executive overcome imposter syndrome and transition confidently into a global leadership role

  • Guided a senior manager in financial services to enhance communication skills for leading complex, cross-cultural teams

  • Worked with a senior healthcare leader to strengthen emotional intelligence, resilience and stakeholder engagement

  • Designed and delivered leadership development programmes for 50 Managing Directors in a global investment bank and for the CEO and Board of a County Council

Areas of Expertise

  • Leadership and management development

  • Communication, assertiveness and personal impact

  • Career transition and professional growth

  • Resilience, confidence and emotional intelligence

  • Organisation and culture change

  • Personal effectiveness and performance optimisation

Client Levels

  • CEOs and Non-Executive Directors

  • Board-level executives (MD, CFO, CIO, COO, CTO, CRO)

  • Directors and VPs

  • Partners in professional services

  • Senior managers and executives

Sector Experience

Financial services, law, technology, biotech and pharmaceuticals, professional services, government, consultancy, education, publishing, logistics, utilities, charities and not-for-profits, defence and automotive.

Qualifications and Affiliations

  • MSc Occupational Psychology

  • MBA

  • BSc (Hons) Psychology

  • Fellow of the Association for Coaching

  • Principal Member of the Association of Business Psychologists

  • Member of the British Psychological Society and its Special Group in Coaching Psychology

  • Graduate Member of the International Society for Coaching Psychology (ISCP)

Sarah is also qualified in the BPS Certificate in Test Use for Occupational Ability and Personality. She maintains high professional standards through continuous professional development and supervision, and mentors new coaches and students. She founded the ISCP Cambridge Research Hub to promote academic research in coaching psychology and served as a Director of the ISCP from 2017 to 2020.

What Clients have said about working with Sarah

  • Sarah helped me to bring an idea closer to reality. She explained and supported me in getting in the right direction without judging the reasons why I still had not done something or had not time to do more on my project. She understood well that it can be challenging to work, look after a family and trying to bring a project alive. I can only thank Sarah for her patience and support!

  • My coaching experience far exceeded my expectations. over the course of coaching, my experiences and aims did alter slightly in response to challenges in the work place. Sarah was incredibly supportive, open and curious that I explore these with her deeply, and perfectly encouraged me to make my own personal strategies around these challenges. Specifically, presentation skills and experiences were a key objective of mine to tackle through coaching. By reflecting with Sarah on the underlying issues and hurdles, and by considering each new presentation experience with her, I was able to identify which approach actually worked out for me. She also made me feel comfortable in acknowledging that I am someone who enjoys structure, and to play to my strengths. I feel more equipped and confident following my coaching experience. Thank you!

  • Sarah has provided me with excellent coaching support. She is thoroughly professional, offers sensible and well-considered advice, and is great to work with. If you are looking for a careers coach, I can highly recommend Sarah.

  • Sarah is gifted in helping people to explore their situations and dilemmas. She is highly experienced and, with gentle yet expert questioning, she helps her clients to achieve clarity, direction and confidence. I recommend her unreservedly

  • I have experienced the services of perhaps the leading big brand in this field but would have no hesitation in recommending Sarah as my first choice. She is, direct, honest, very professional and empathetic. Sarah gets straight to the heat of the matter – cutting out superfluous fluff.

  • Sarah proved invaluable in her role as executive coach and external mentor to senior management in a Magic Circle law firm. Creative, pragmatic and totally in tune with the business environment. A great mix of commercial, organisational and inter-personal experience. I thoroughly recommend her.

  • Sarah is an excellent coach, really making an effort to understand the details behind your business and people issues

  • Sarah is an excellent coach. She helped to pinpoint the issues holding me back as a non-executive director and to develop effective solutions to address them. She has had a lasting impact on the way that I work and present myself.

  • I have worked with Sarah personally and recommended her to my clients. She is professional, supportive and very good at understanding what makes someone tick.I can recommend her as an excellent coach and a lovely person!

  • Sarah has helped me achieve the impossible, helping to move me outside my comfort zone in a controlled and measurable manner. Each session I grew more confident, and tackled new and difficult challenges with ease and comfort. I wouldn't think twice about recommending her excellent services. Thank you!

To arrange a free initial consultation with Sarah, email her: sarah.jaggers@managingchange.org.uk or call 07711 503382

Meet Sarah