The last nine weeks have been a challenging time of uncertainty, isolation and anxiety. We have all had to adjust to new ways of living and working without knowing when this will all end and what life post-coronavirus will look like. 

For a lot of people, this means now working from home. This brings a different set of challenges, and we were curious about how people have experienced this situation and keen to understand how to best shape our coaching and support to help. A couple of weeks ago we asked people to tell us about their experience of working at home during the pandemic. 

What we found most interesting in the responses was that people were not overly challenged by technology or the logistics of working from home. What they did find particularly challenging were the more emotional aspects. We asked what respondents found to be the top 3 biggest challenges in working from home. Just 9% included poor internet connectivity as a problem. The top challenges were:
            1: general anxiety about the impact of coronavirus on my life (54% mentioned this)
            2: difficulties communicating with co-workers (45%)
          =3: social isolation (36%)
          =3: being motivated to keep a regular schedule (36%)

Others included:

• too many distractions at home
• childcare
• fear of the return to work

Interestingly, despite these being listed as common challenges, 91% of people considered that they could continue comfortably working from home with their current arrangements for three months or more. Given that the most commonly given concerns were job security, redundancy and the return to work, this is a curious finding. One possible interpretation is that the current lockdown situation has created a sense of psychological safety for people which might, for some, postpone having to confront the reality of the post-coronavirus world.  This is an area we'll be looking at further.

These have been fascinating insights for us to consider as we continue to develop our programmes to support people in the workplace. Specifically, we have shaped a new resilience programme to incorporate these findings, which we are particularly excited about.  The new programme will help people find strategies to bolster social connection, develop their realistic optimism responses and manage effective transitions to the world, post-coronavirus.
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You can see the results of our survey here.

​Managing Change provide specialist coaching and development programmes in resilience and well-being throughout the UK. For more information about how we can help you support your people, do get in touch - e: enquiries@managingchange.org.uk or call us.

​If you would like to take part in the ongoing survey series or wish to share it, the link is here.  And we're always interested in your experiences, so please do leave your comments below.

For years we have been encouraged to embrace positive thinking - "dream big", "be positive", "live your dreams" - these are all familiar to us. The message is that if we dream and keep hopeful, that very positivity and focus will help us to achieve those dreams. 

In contrast we are also encouraged not to be negative or to point out challenges or possible pitfalls as this will be demotivating and will make it harder for us to succeed. Those who dispute this approach are sometimes described as being slightly Eeyore-like characters who are simply being pessimistic. But it would seem that they may be on the right track!

Looking at the studies of positive thinking over a couple of decades psychologists have noticed that dreamers are often not great 'do-ers'. Dreaming about a desired future can actually be so satisfying and soothing for people that they fulfil their wishes virtually. In the process this drains the energy needed to make the effort to achieve their dreams in the real world. As a consequence, they are often even more frustrated and less satisfied, which can then lead to more fantasising, and so on.

A better approach is to actively visualise the obstacles or challenges you might face in achieving your dream or goal. The process of doing this can make it more achievable. By continuing to fantasise whilst also thinking about the potential obstacles, prepares us better to face our fears, develop better strategies for challenges, make plans and take action. Using 'mental contrasting' in this way is a more effective approach to turning dreams and goals into reality.

For further details see the work of psychologist Gabriele Oettingen and her WOOP (Wish, Outcome, Obstacle, Plan) technique - www.woopmylife.org

​We've been running our Employee Feedback Culture Survey for some time to help us gauge trends and needs. Over time, we have seen a general uplift both in capability and willingness to give and receive feedback at work. Our latest review supports these general trends but still reveals some difficulties.

For example, 40% of respondents disagreed with the statement "in my company we celebrate success and recognise people's achievements", with a further 13% neither agreeing or disagreeing. (On the positive side, just under half of those surveyed agreed with the statement).

The survey also found:

• 40% said that giving and receiving feedback was not valued, widely practiced or done well in their organisation
• 43% don't feel that they or their contribution is valued

Practicing some form of meditation, like mindfulness, is super fashionable now. It is considered by some to be as necessary to them as their daily workout. But is this yet another example of an over hyped trend or is there real benefit?

Mindfulness (and similar) meditation is a Buddhist-inspired practice that trains people to focus their mind on their experience (such as sounds, feelings, thoughts) in the current moment and to be fully present and aware. This usually involves a quiet space, breathing routines, relaxation and so on. People are often encouraged to develop a daily practice working either on their own or following guided meditations via phone apps or audio.

What is the evidence for the benefits and applications of meditation?

Practices such as mindfulness meditation have been found to provide moderate benefits in reducing pain, depression, anxiety, insomnia and stress in some studies. However many scientists remain concerned at what they consider to be the overblown hype around mindfulness given the limited studies and evidence to support it. In 2014 a group of scientists led by psychologist Nicholas Van Dam looked at these previous studies, collectively including over 3,500 participants, and found essentially no evidence for benefits related to enhancing attention, aiding sleep or controlling weight. This does not suggest that the practice is necessarily ineffective but that there is as yet little supporting evidence as to the benefits or applications.

Mindfulness in the workplace

Here’s where the effectiveness of the practice gets even more sketchy. The hype around it confidently says that mindfulness meditation will help with resilience, rational thinking, job satisfaction, clarity of thought, etc. It is hard to disassociate these claims with the increasingly lucrative market in promoting apps and books about it (a market valued in 2017 as worth $1 billion in the US alone). American behavioural scientists Kathleen D. Vohs and Andrew C. Hafenbrack recently wrote about the unintended negative consequences of mindfulness use in the workplace. Their studies suggest that the sense of calm achieved by mindfulness practice actually reduces motivation at work.   

Keep an open, but sceptical, mind

“Overall, I suspect that a large number of the health promises will not be fulfilled, mostly because therapies, phone apps and other interventions are being rushed to market without sufficiently rigorous testing and appropriate implementation,” Van Dam says. “But given what we’ve seen to date, I suspect evidence may accumulate supporting mindfulness practices for anxiety, depression and stress-related conditions.”

Many of us at Managing Change find mindfulness practice beneficial and will continue with it. We won't be recommending it for spurious purposes or overblown benefits though!